At Ericsson Global India, I lead customer programs across APAC, the Middle East, the Americas and Europe, including delivery for Meta US, Amazon Web Services, AT&T Enterprise, NBN Australia, Bharti Airtel, Orange Group and Deutsche Telekom.
I lead cross-functional teams of 40+ across customer onboarding, managed services delivery and operational execution. Process improvements reduced operational costs by 20%, generating approximately US$30K in annual savings.
I own budget planning, cost control and financial reporting across multiple projects. Stronger tracking, forecasting and resource allocation improved budget accuracy by 15%.
I spearheaded Bharti Airtel’s infrastructure migration to Google Cloud Platform. Earlier at Ericsson, I contributed to agile transformation and digitalization initiatives and worked as a Solution Architect on Fault Alarm Management with IBM Netcool.

