Deepak Yadav
@deepakyadav
Data Analyst | Certified in Google Data Analytics | Skilled in Python, SQL, Power BI
What I'm looking for
I am a driven Data Analyst with a robust foundation in customer service and advanced certifications in data analytics. My technical expertise includes proficiency in tools like Excel, Python, SQL, Tableau, Power BI, and AWS, enabling me to transform raw data into actionable insights and visually impactful presentations. I hold certifications such as the Google Advanced Data Analytics Professional Certificate, Microsoft Excel Advanced, and Tableau Prep Masterclass, underscoring my continuous learning and dedication to analytical excellence.
Professionally, I have a diverse background:
- **Data Analyst at PrediQt Business Solutions Pvt Ltd:** I leverage my skills in data collection, cleansing, and visualization to create reports and identify business opportunities, directly contributing to growth and operational improvements.
- **Associate at Wipro Ltd:** I managed medical claims processes, ensuring accuracy and compliance while fostering seamless communication with agents and beneficiaries.
- **Customer Service Associate at Teleperformance:** I honed my customer interaction skills by resolving issues efficiently and delivering consistent performance above targets.
I also engage in hands-on projects, such as analyzing Diwali sales data to optimize customer targeting and inventory planning, and creating an advanced Python calculator showcasing my problem-solving skills.
With my proven experience and commitment to data-driven decision-making, I am eager to bring my analytical acumen and innovative approach to a dynamic organization, fostering strategic growth and innovation.
Experience
Work history, roles, and key accomplishments
Data Analyst
PrediQt Business Solutions Pvt Ltd
Mar 2024 - Present (1 year 2 months)
Utilize analytical and technical skills to turn data into valuable insights that support decision-making. Responsibilities include collecting and cleaning data, finding trends, creating reports, and collaborating with teams.
Customer Service Associate
Teleperformance
Oct 2021 - Sep 2023 (1 year 11 months)
Provided excellent customer support by addressing inquiries, resolving issues, and ensuring satisfaction. Managed calls and chats professionally while working with the team to deliver effective solutions.
Associate
Wipro Ltd
Aug 2019 - Jan 2021 (1 year 5 months)
Managed the end-to-end process of medical claims, ensuring accuracy and compliance with insurance policies. Collaborated with agents and beneficiaries to verify submissions and address inquiries for smooth communication.
Education
Degrees, certifications, and relevant coursework
University of Calcutta
Bachelor of Commerce, Commerce
2019 -
Availability
Location
Authorized to work in
Portfolio
github.com/Deepak161997/Deepak-YadavSocial media
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