Open to opportunities

Deepak Bhardwaj

@deepakbhardwaj

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Software Engineer specializing in ServiceNow and full-stack development.

India

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What I'm looking for

I am looking for a dynamic work environment that fosters innovation and growth, where I can contribute my skills in software development and collaborate with a talented team.

I am a dedicated Software Engineer with a strong foundation in Computer Science, holding a BTech degree from Manav Rachna University. My journey in the tech industry began with an internship at Nagarro Software, where I honed my skills as a full-stack developer. I have a proven track record of working on various ServiceNow modules, contributing to both internal projects and client-specific applications.

Throughout my career, I have successfully developed and integrated applications, including a mobile app for a South African bank and multiple ServiceNow projects. My expertise lies in requirement gathering, coding, and testing, ensuring that all deliverables meet user expectations. I am passionate about leveraging technology to solve complex problems and improve user experiences.

Experience

Work history, roles, and key accomplishments

ServiceNow Developer

ServiceNow

May 2025 - Present (2 months)

Worked on requirement gathering and understanding the scope. Involved on data mapping other technical calls with third party teams whenever required.

ITSM Service Portal REST APIs UI Policies Business Rules Script Includes

ServiceNow Developer

ServiceNow

Jul 2023 - Present (2 years)

Worked on requirement gathering and understanding the scope. Involved on data mapping other technical calls with third party teams whenever required.

ITSM Service Portal Mobile App Development REST APIs UI Policies Business Rules Script Includes

ServiceNow Developer

ServiceNow

Aug 2022 - Present (2 years 11 months)

Created new integration ServiceNow with Microsoft Teams and Virtual Agent for creating, updating Incident and Request. Integrated Microsoft teams using Spokes Multiple modules Micro-certification from ndGraphAPI.

ServiceNow Microsoft Teams Spokes Application Registry Daily Status Calls User Acceptance Testing

ServiceNow Developer

ServiceNow

Nov 2021 - Present (3 years 8 months)

Project involved implementation of Service Portal where customer can log a ticket and it will generate certain no of tasks depending upon requirement. Gathered requirements from client and conducted requirement analysis.

Service Portal Requirement gathering Requirements Gathering Widget Development Portal Branding UI Policies Reports User Acceptance Testing

Software Engineer

Nagarro Software Pvt Ltd

Jul 2021 - Present (4 years)

Worked on ServiceNow for 4 years on different modules. Worked as Android App Developer for South Africa Bank client.

ServiceNow Android Development REST APIs UI Policies Business Rules Script Includes Flow Designer

ServiceNow Developer

ServiceNow

Jun 2021 - Present (4 years 1 month)

Project involved development of ITSM which includes Incident, Problem, Change and Service Catalogs. Gathered requirements from client and conducted requirement analysis.

ITSM Incident Management Problem Management Change Management Requirement gathering Workflows Business Rules Custom Tables ACLs User Acceptance Testing

Android Developer

South African Bank

Mar 2021 - Present (4 years 4 months)

Involved in the development of South African Bank mobile app, add dark theme feature and feature for notifying new offers to the end users.

Android Development Mobile App Development

Software Engineering Intern

Nagarro Software Pvt Ltd

Jan 2021 - Present (4 years 6 months)

Full-stack developer - Wrote and reviewed code for internal project using MEAN stack. Taken Full-stack developer and DSA problem solving skill training.

MEAN stack Full Stack Developer Code Review Project Management