Deeksha ChoudharyDC
Open to opportunities

Deeksha Choudhary

@deekshachoudhary

Motivated ICT professional transitioning into cloud computing.

Italy

What I'm looking for

I am looking for an opportunity that fosters continuous learning and growth in cloud and DevOps environments, where I can contribute my skills and passion.

I am a motivated ICT professional with a Master’s degree in Information and Communication Technology from the University of Padua, Italy. My journey has led me to transition into cloud computing, where I am focusing on AWS and DevOps practices. I am actively building hands-on skills in cloud infrastructure, CI/CD pipelines, containerization, and automation tools. My goal is to secure an internship or entry-level opportunity as a Cloud Practitioner, with aspirations of becoming a DevOps Engineer.

During my tenure as a Quality Analyst at Sykes Business Services, I successfully monitored and audited key operational processes, leading to a 50% improvement in service quality. I have a strong commitment to continuous learning and professional growth, particularly in cloud and DevOps environments. I believe that my analytical skills, combined with my technical knowledge, will allow me to contribute effectively to any team.

Experience

Work history, roles, and key accomplishments

SS

Quality Analyst

Sykes Business Services

Jan 2016 - Dec 2020 (4 years 11 months)

Monitored and audited key operational processes, analyzing data to improve service quality by 50%. Created presentations and reports to communicate insights and engage stakeholders effectively.

Education

Degrees, certifications, and relevant coursework

University of Padova logoUP

University of Padova

Master's, ICT for Internet & Multimedia

Completed a Master's degree focusing on Information and Communication Technology for Internet and Multimedia. Gained advanced knowledge in areas relevant to modern digital communication and internet technologies.

JNTU logoJN

JNTU

Bachelor's, Electronics & Communication Engineering

Pursued a Bachelor's degree in Electronics & Communication Engineering. Developed foundational knowledge in electronic circuits, communication systems, and related engineering principles.

Tech stack

Software and tools used professionally

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Deeksha Choudhary - Quality Analyst - Sykes Business Services | Himalayas