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Debora CavaglieriDC
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Debora Cavaglieri

@deboracavaglieri

Virtual assistant at IRFEuropa managing operational documents, calendars, deadlines and travel coordination.

Italy
Message

At IRFEuropa, I manage and archive operational documentation in an international environment, coordinate calendars and deadlines, and organize travel and accommodation with related documentation.

Previously, at PROCON, I handled 40+ consumer service interactions per day and mediated between consumers and companies. My background also includes administrative support at the Municipality of São José dos Campos and legal research and document support at the Brazilian Federal Tax Attorney's Office (PGFN).

Experience

Work history, roles, and key accomplishments

IT

Cleaning and Operational Support

Italy

Jan 2025 - May 2026 (1 year 4 months)

Worked independently, meeting procedures and deadlines without supervision. Operated in multicultural teams after relocating to Europe.

PA

Consumer Conciliation Advisor

PROCON (Consumer Protection Agency)

Apr 2022 - Dec 2024 (2 years 8 months)

Handled over 40 consumer service interactions per day, resolving requests directly with the public. Mediated between consumers and companies to reach agreements and managed case data in the office system.

Customer Support
MediationData EntryCase Management
Administrative Communication
BP

Legal Support Assistant

Brazilian Federal Tax Attorney's Office (PGFN)

Nov 2018 - Jul 2020 (1 year 8 months)

Researched and analyzed tax-law matters for the legal team. Tracked case progress and legal deadlines, supported legal document preparation, and carried out asset research on debtors.

Legal Research
Legal Documentation Support
Deadline TrackingCase Management
Asset Research

Education

Degrees, certifications, and relevant coursework

Universidade do Vale do Paraíba (UNIVAP) logoUU

Universidade do Vale do Paraíba (UNIVAP)

LL.B., Law

2018 - 2022

Pursued a Law Degree (LL.B.) from Universidade do Vale do Paraíba (UNIVAP) from 2018 to 2022.

Tech stack

Software and tools used professionally

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