Open to opportunities

David Baudet

@davidbaudet

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Experienced Hotel Assistant Manager with a proven track record.

Iceland

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What I'm looking for

I am looking for a role that values exceptional guest service and team collaboration.

I am an experienced Hotel Assistant Manager with a strong background in ensuring smooth operations and delivering exceptional guest service. Over the years, I have honed my skills in team leadership, problem-solving, and optimizing profitability. My journey in the hospitality industry has equipped me with the ability to manage diverse teams and maintain high standards of service.

In my most recent role as Restaurant Manager at Við Voginn Restaurant, I led a team of over 15 staff members, focusing on achieving excellent customer service standards. I managed daily operations, including staffing, inventory, and customer service, while implementing cost-effective strategies to enhance efficiency and increase profits. My previous experiences as a Hotel Receptionist and Assistant General Manager have further solidified my expertise in guest relations and operational management.

With a multilingual background and a commitment to excellence, I strive to create memorable experiences for guests while fostering a positive work environment for my team. I am passionate about driving revenue growth and exceeding performance goals, and I am eager to bring my skills to a new opportunity in the hospitality sector.

Experience

Work history, roles, and key accomplishments

Restaurant Manager

Við Voginn Restaurant

Sep 2021 - Jul 2023 (1 year 10 months)

Led a team of 15+ staff members to achieve excellent customer service standards. Managed daily operations, including staffing, inventory, and customer service for a busy restaurant. Developed cost-effective strategies to improve efficiency and increase profits.

Customer Service Leadership Communication Teamwork

Hotel Receptionist

Opera The Grand Hotel and Spa 5*

Feb 2018 - Mar 2019 (1 year 1 month)

Provided exceptional customer service by addressing inquiries and concerns. Managed high volume of check-ins, check-outs, and reservations with professionalism. Utilized multilingual skills to communicate effectively with international clientele.

Customer Service Multilingual Communication Communication

Hotel Assistant General Manager

Safestay

Mar 2012 - Sep 2017 (5 years 6 months)

Led a team of 25+ staff, driving revenue growth and exceeding sales targets. Analyzed financial data to make strategic decisions and improve efficiency. Oversaw daily operations, including scheduling, inventory management, and customer service.

Leadership Revenue Customer Service

Hotel Receptionist

Home Backpacker

Jun 2011 - Nov 2011 (5 months)

Managed reception area, handled check-ins/check-outs, and assisted guests with inquiries. Responded to phone calls and emails promptly, providing excellent customer service. Maintained cleanliness and organization of the front desk and lobby area.

Customer Service Communication

Insurance Agent

Macif

Nov 2007 - Nov 2010 (3 years)

Sales experience selling auto, home, and life insurance policies to clients. Handled customer inquiries and issues effectively while managing a customer portfolio. Analyzed customer needs to offer customized solutions.

Sales