Danniel Magno

Lead architecture and technical direction for the core data platform at a healthtech AI startup, working hands-on with NestJS, JavaScript and Docker.

Led a 16-person AI organization, shipping customer-facing AI agents that cut human support volume by 30% and reduced first response time from 20 minutes to 45 seconds. Drove AI adoption across the company, including training and hackathons.

Led the architecture side of a migration from monolith to microservices, designing a phased customer migration that preserved all travel history. Mentored senior engineers and centralized technical assessments.

Built the engineering organization, recruiting and onboarding 15+ developers, and established a culture of code quality and continuous learning. Led the webhook ingestion system for a WhatsApp-based communication platform and built a multi-gateway payment checkout from scratch.

Coordinated incident response across distributed teams in multiple time zones, minimizing downtime and driving learning from post-mortems. Mentored junior engineers on infrastructure best practices and cloud technologies.

Led the infrastructure team, coordinating new infrastructure development while maintaining legacy systems and streamlining deployments. Built the PCI tokenization proxy and mentored the team on PCI DSS compliance.

Maintained and developed the SMS platform, improving reliability and performance. Implemented new integrations for the EMEA market, expanding platform capabilities.

Maintained and developed Cifra Club, the largest chords website in Latin America, and its related sites. Adapted projects to Docker, streamlining workflows and deployment processes.

Developed an online ordering system, enhancing user experience. Proposed and implemented an invoice manager to streamline financial processes.

Developed new applications and maintained the proprietary framework, enhancing functionality and stability.

Pursued higher education in Information Technology at PUC Minas from 2012 to 2013, but did not complete the program.

Completed high school with a focus on IT Management at COTEMIG from 2006 to 2008.