Looking for a job

Danijela Cuk

@danijelacuk

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I build and support web products while organizing business data and customer operations.

Serbia

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What I'm looking for

I'm looking for a role where I can combine web development, data organization, reporting, and customer-focused problem-solving while continuing to learn new tools and technologies.

I've built and maintained web application functionality at TCOM ltd, working across components, databases, data processing, and integrations.

Earlier, at Design Studio NORMA RECLAMARE, I created responsive websites, redesigned existing sites for usability, and provided ongoing client support. I also administered the naVidiku.rs portal and communicated daily with field managers.

At Exchange office Evro 022, I organized business data, prepared cash-register and NBS reports, and used Excel for reporting and basic analysis. I also handled daily customer inquiries and created promotional social media content in Canva.

My background combines web development, customer experience, administration, and high-volume information management. I'm comfortable learning new tools, communicating clearly in English, and working independently or with a team.

Experience

Work history, roles, and key accomplishments

Customer Service & Administration

Exchange Office Evro 022

Sep 2022 - May 2025 (2 years 8 months)

Managed daily customer interactions and resolved issues. Prepared cash register records, business reports, and NBS reports while maintaining accurate business data.

Excel Data organization Reporting Customer Service Social Media Management Canva

Web Developer

TCOM Ltd

Sep 2017 - Aug 2022 (4 years 11 months)

Developed and maintained web application functionality, including database management and data processing. Improved performance, usability, and maintainability while collaborating with cross-functional teams.

Web Development Databases Data Processing Performance Optimization Cross Functional Collaboration

Web Designer

Design Studio Norma Reclame

Jun 2016 - Jul 2017 (1 year 1 month)

Created responsive websites and redesigned existing sites with a focus on usability. Provided client support, troubleshooting, and technical assistance while administering the naVidiku.rs portal.

Web Design Responsive Design Usability Troubleshooting Portal Administration

Sales Associate

New Yorker

May 2013 - Apr 2016 (2 years 11 months)

Assisted customers with product selection and provided information in a fast-paced retail environment. Supported daily store operations and maintained an organized sales floor.

Customer Service Retail Sales Store Operations