DZ
Open to opportunities

Daniel Zapata

@danielzapata

Aspiring software developer passionate about teaching and knowledge transfer.

Mexico

What I'm looking for

I am looking for opportunities that allow me to grow as a software developer while contributing to a collaborative and innovative team environment.

My name is Daniel Alberto Zapata Jiménez, and I am driven by a passion for teaching and sharing knowledge within the realm of software development. I believe that knowledge should never be kept to oneself, and I am committed to helping future generations of software engineers grow and thrive in our field. My journey began with a degree in Computer Science from Universidad Autónoma de Chihuahua, where I honed my technical skills and developed a strong foundation in programming.

Currently, I work as a QE Systems Engineer at Autozone Service Zone, where I focus on test case automation using Java and Python across multiple frameworks. My role involves collaborating with various teams and projects simultaneously, which has enhanced my ability to manage time effectively and communicate expectations to diverse stakeholders. Additionally, I take pride in onboarding new employees and facilitating knowledge transfer, ensuring that our team remains cohesive and informed.

Experience

Work history, roles, and key accomplishments

AZ
Current

QE Systems Engineer

Autozone Service Zone

Feb 2021 - Present (4 years 4 months)

Focused on test case automation using Java and Python across multiple projects. Responsible for onboarding new employees and creating reports to communicate with stakeholders.

TE

3rd Level Escalation Customer Service

Teleperformance

May 2017 - Apr 2020 (2 years 11 months)

Handled high-level escalation calls for customer service, demonstrating proficiency in English and teamwork. Strictly adhered to customer guidelines while managing time effectively and understanding US customer culture.

Education

Degrees, certifications, and relevant coursework

Universidad Autónoma de Chihuahua logoUC

Universidad Autónoma de Chihuahua

Computer Science Engineer, Computer Science

2017 - 2022

Studied Computer Science Engineering, focusing on software development, programming languages, and automation frameworks.

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

Mexico

Authorized to work in

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Daniel Zapata - QE Systems Engineer - Autozone Service Zone | Himalayas