Danielle User

As a Cloud Operations Engineer with over 5 years of experience, I have a proven track record in delivering exceptional technical support and implementing scalable, secure cloud solutions on Google Cloud Platform (GCP). My expertise lies in optimizing cloud infrastructure, automating workflows, and enhancing Software-as-a-Service (SaaS) performance. I am passionate about driving efficiency and operational excellence, particularly in Human Capital Management systems.

In my role at Ultimate Kronos Group (UKG), I collaborate effectively with cross-functional teams, including DevOps and Cloud Security, to enhance continuous integration and delivery processes. I oversee the deployment of cloud resources, monitor system performance, and implement best practices such as Infrastructure as Code (IaC) and containerization to ensure a reliable and secure cloud environment. My contributions have significantly improved the operational capabilities of our clients, ensuring high availability and performance.

Previously, as an IT Systems Analyst at AMDR Enterprises, I analyzed data and system performance metrics to deliver actionable insights for process improvements. I designed comprehensive technical solutions that aligned with business objectives, enhancing scalability and user-friendliness. My commitment to bridging the digital divide has resulted in improved productivity and collaboration across teams.