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Danielle Silvia

@daniellesilvia

Certified Dental Assistant and Orthodontic Treatment Coordinator with 10+ years delivering patient-focused care.

United States
Message

What I'm looking for

I’m looking to be a team player in a fast-paced, growing dental practice—where I can coordinate care, present treatment plans clearly, and support smooth clinic operations from consultation through completion.

I’m a DANB-certified Dental Assistant and Orthodontic Treatment Coordinator with 10+ years of clinical, administrative, and patient-facing experience across Orthodontics, Endodontics, and General Dentistry. I’m known for delivering exceptional patient care, communicating treatment plans clearly, and keeping the experience smooth from initial consultation through completion.

As a Lead Treatment Coordinator / Orthodontic Assistant, I serve as the primary point of contact for new patients, presenting orthodontic treatment plans and financial options, coordinating exams and follow-ups, and building long-term relationships that support compliance and satisfaction. I manage treatment room readiness, help keep clinic flow efficient during high-volume times, and maintain strong communication with referring dentists and specialists through detailed updates.

Clinically, I assist with adjustments, banding and appliance placements, capture orthodontic diagnostic records (including intraoral photos, panoramic/cephalometric X-rays, and iTero scans), and support appliance fabrication workflows. I also bring endodontic and surgical coordination experience, including root canal support, EMR updates, insurance authorizations, and HIPAA-trained administrative support in fast-paced environments.

Experience

Work history, roles, and key accomplishments

SO
Current

Lead Treatment Coordinator

Starr and Glick Orthodontics

Nov 2018 - Present (7 years 8 months)

Served as the primary point of contact for new orthodontic patients, presenting treatment plans and coordinating consultation-to-completion care with clear financial discussions. Performed orthodontic chairside assisting, maintained diagnostic records and iTero scans, and supported efficient patient flow and infection-control/OSHA-compliant workflows.

BE

Lead Endodontic Dental Assistant

Bay State Endodontics

Aug 2014 - Nov 2018 (4 years 3 months)

Assisted with endodontic procedures including root canals, retreatments, apicoectomies, and incision & drainage while capturing accurate pre-, intra-, and post-treatment radiographs. Managed instrument setups, sterilization, inventory, and provided detailed pre- and post-operative patient instructions and support.

GU

Surgical Coordinator

Greater Boston Urology

Jan 2011 - Aug 2014 (3 years 7 months)

Coordinated surgical procedure scheduling across multiple hospitals, completing imaging and insurance authorization tasks and managing pre-operative logistics. Updated EMR records, coordinated referrals, triaged patient calls, and handled document scanning with HIPAA-trained administration of medical and surgical processes.

Education

Degrees, certifications, and relevant coursework

Dental Assistant Certification – DANB logoDD

Dental Assistant Certification – DANB

2016 -

Earned DANB Dental Assistant certification in 2016, indicated as ongoing (present).

MS

Milford High School

2005 - 2009

Attended Milford High School from 2005 to 2009.

NS

New England Dental Assisting School

2014 -

Completed dental assisting training at New England Dental Assisting School in 2014.

Tech stack

Software and tools used professionally

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