Danielle Silvia
@daniellesilvia
Certified Dental Assistant and Orthodontic Treatment Coordinator with 10+ years delivering patient-focused care.
What I'm looking for
I’m a DANB-certified Dental Assistant and Orthodontic Treatment Coordinator with 10+ years of clinical, administrative, and patient-facing experience across Orthodontics, Endodontics, and General Dentistry. I’m known for delivering exceptional patient care, communicating treatment plans clearly, and keeping the experience smooth from initial consultation through completion.
As a Lead Treatment Coordinator / Orthodontic Assistant, I serve as the primary point of contact for new patients, presenting orthodontic treatment plans and financial options, coordinating exams and follow-ups, and building long-term relationships that support compliance and satisfaction. I manage treatment room readiness, help keep clinic flow efficient during high-volume times, and maintain strong communication with referring dentists and specialists through detailed updates.
Clinically, I assist with adjustments, banding and appliance placements, capture orthodontic diagnostic records (including intraoral photos, panoramic/cephalometric X-rays, and iTero scans), and support appliance fabrication workflows. I also bring endodontic and surgical coordination experience, including root canal support, EMR updates, insurance authorizations, and HIPAA-trained administrative support in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Lead Treatment Coordinator
Starr and Glick Orthodontics
Nov 2018 - Present (7 years 7 months)
Served as the primary point of contact for new orthodontic patients, presenting treatment plans and coordinating consultation-to-completion care with clear financial discussions. Performed orthodontic chairside assisting, maintained diagnostic records and iTero scans, and supported efficient patient flow and infection-control/OSHA-compliant workflows.
Lead Endodontic Dental Assistant
Bay State Endodontics
Aug 2014 - Nov 2018 (4 years 3 months)
Assisted with endodontic procedures including root canals, retreatments, apicoectomies, and incision & drainage while capturing accurate pre-, intra-, and post-treatment radiographs. Managed instrument setups, sterilization, inventory, and provided detailed pre- and post-operative patient instructions and support.
Surgical Coordinator
Greater Boston Urology
Jan 2011 - Aug 2014 (3 years 7 months)
Coordinated surgical procedure scheduling across multiple hospitals, completing imaging and insurance authorization tasks and managing pre-operative logistics. Updated EMR records, coordinated referrals, triaged patient calls, and handled document scanning with HIPAA-trained administration of medical and surgical processes.
Education
Degrees, certifications, and relevant coursework
Dental Assistant Certification – DANB
2016 -
Earned DANB Dental Assistant certification in 2016, indicated as ongoing (present).
Milford High School
2005 - 2009
Attended Milford High School from 2005 to 2009.
New England Dental Assisting School
2014 -
Completed dental assisting training at New England Dental Assisting School in 2014.
Availability
Location
Authorized to work in
Job categories
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