Open to opportunities

Amy Cockrell

@amycockrell

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Experienced dental office manager and certified clinical assistant specializing in practice operations.

United States

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What I'm looking for

I seek a dental role combining clinical and administrative responsibilities in a collaborative practice that values efficiency, patient care, and opportunities to lead process improvements.

I am an experienced dental professional with a strong background in office management, accounts receivable, and clinical assisting. I bring more than a decade of combined clinical and administrative experience supporting dentists, oral surgeons, and multi-provider practices.

In office management roles I organized daily huddles, managed inventory and payroll, handled credentialing, ran AR and P&L reports, tracked KPIs, and maintained OSHA and HIPAA compliance. I am skilled with patient billing, claims submission, collection calls, and presenting treatment plans including CareCredit.

Clinically, I have served as an expanded functions dental assistant and surgical assistant, supporting implant cases from consult through surgery and post-op, working with IV sedation and N2O. I have hands-on experience with Invisalign, SureSmile, prosthetics, Cerec crowns, impressions, and postoperative care.

I am proficient in multiple practice management systems and have led transitions to paperless workflows, trained staff, and collaborated with providers and referring doctors to improve office efficiency and patient care.

Experience

Work history, roles, and key accomplishments

Office Manager / A.R. Specialist

Elite Dental Partners

Sep 2024 - May 2025 (8 months)

Led daily office operations including morning huddles, inventory and supply ordering, payroll and credentialing, and managed accounts receivable and P&L reporting to meet office KPIs. Maintained OSHA/HIPAA compliance, trained staff, managed patient billing/collections and presented treatment financials including CareCredit.

Accounts Receivable Payroll Processing Billing HIPAA Inventory Management

Implant Coordinator / Surgical Assistant

Northwest Oral & Maxillofacial Surgeons

Jan 2018 - Jan 2024 (6 years)

Managed implant patient care from consult through surgery and post-op releases, verified benefits and pre-authorizations, processed claims/denials and payments, and coordinated with referring doctors to build patient referrals and ensure smooth surgical workflows. Closed daily deposits and handled multi-line phone communications.

EDDSON Implant Coordination Insurance Verification Claims Processing IV Sedation Monitoring Patient Relations

Lead Clinical Assistant

Heartland Dental

Jan 2012 - Jan 2018 (6 years)

Assisted dentists in clinical procedures including IV sedation and N2O, fabricated and adjusted prosthetics and Cerec crowns, handled impressions and models, and supported administrative tasks like insurance eligibility, posting payments, AR reports and transitioning offices to paperless systems.

IV Sedation Assistance Prosthetics Insurance Posting