At Hillebrand Gori Portugal, I coordinated sea freight operations for the Asian market, managing shipments from pick-up to final delivery. I reorganised administrative workflows and transport documentation to make processes more practical and easier to consult.
I also cross-checked documentation and records and proactively contacted customers and partners, reducing errors and contributing to higher customer satisfaction.
At Alpi Portugal, I handled sea freight shipments, entered and followed up on shipment information, and organised documentation for traceability and quick access. I coordinated daily with customers, shipping lines and other partners to clarify queries and resolve administrative issues.
Earlier, at Pull&Bear, I supported customers, operated the cash register, and replenished stock. I use Microsoft Excel, Word and Outlook, along with digital document management and filing tools.
