Daniela Rodriguez
@danielarodriguez
Detail-oriented coding specialist with expertise in medical data management.
What I'm looking for
As a dedicated coding and accounts receivable specialist, I ensure the accurate and efficient coding of medical data, classifying patient records using standardized systems like ICD-10-CM and CPT. My role at Vinali Group involves not only coding but also ensuring compliance with federal and state regulations, which is crucial for maintaining the integrity of financial records and facilitating timely billing.
My experience extends to creating detailed reports and balance sheets that document profit and loss, alongside managing bookkeeping databases. I pride myself on my ability to communicate effectively and work collaboratively within teams, which I honed during my time as a Senior Customer Service Agent at Optum. My focus on empathy and problem-solving has allowed me to assist patients and their families in navigating the complexities of the healthcare system, ensuring they receive the support they need.
Experience
Work history, roles, and key accomplishments
Coding Specialist and Account Receivable Specialist
Vinali Group / River Region Psychiatry Associates
Jul 2024 - Present (11 months)
Ensured accurate and efficient coding of medical data, classifying patient records using standardized coding systems like ICD-10-CM and CPT. Guaranteed compliance with federal, state, and local regulations, and collected payments from insurance companies ensuring timely billing.
Tech Support
Amazon Flex
Apr 2024 - Jul 2024 (3 months)
Provided technical assistance and support, applying problem-solving skills to resolve user issues and manage projects effectively.
Senior Customer Service Agent
Optum / United Healthcare Group
Mar 2022 - Apr 2024 (2 years 1 month)
Assisted patients and their families in navigating and understanding the healthcare system, including claims processing and accuracy. Provided information about specialists in network for their plans and details regarding their benefits and coverage.
Customer Service Agent
Atento / PNC Bank
Jul 2021 - Dec 2021 (5 months)
Handled customer inquiries and provided support, utilizing strong communication and teamwork skills to assist clients.
Education
Degrees, certifications, and relevant coursework
EAN University
Bachelor's in Modern Languages, Modern Languages
Currently pursuing a Bachelor's degree in Modern Languages. The program focuses on developing proficiency in multiple languages and understanding diverse cultures.
UGC University
Bachelor's in Modern Languages, Modern Languages
Completed a Bachelor's degree in Modern Languages. This program provided a strong foundation in linguistic studies and cross-cultural communication.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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