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@dakotafoshay
Dedicated sociology graduate with a focus on mental health support.
As a recent graduate from Central Connecticut State University with a BA in Sociology and minors in Psychological Science and Social Justice, I am passionate about promoting mental health and supporting individuals in need. My education has equipped me with a strong foundation in understanding social dynamics and the challenges faced by marginalized communities.
Throughout my professional journey, I have gained valuable experience in customer service roles, including positions at Stop & Shop and T.J.Maxx, where I honed my communication and organizational skills. Additionally, my role as a Front Desk Receptionist at Hopkins Inn allowed me to develop my ability to manage inquiries and provide exceptional service to guests. I am committed to using my skills to make a positive impact in the mental health field.
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Work history, roles, and key accomplishments
Stop & Shop
Feb 2021 - Dec 2024 (3 years 10 months)
Responsible for accurately processing customer orders as a cashier and managing phone inquiries. Ensured efficient order fulfillment for customer deliveries.
T.J.Maxx
Nov 2020 - Apr 2021 (5 months)
Managed cash transactions and maintained merchandise displays. Ensured compliance with COVID-19 safety protocols by monitoring store capacity.
Hopkins Inn
Jun 2020 - Nov 2020 (5 months)
Coordinated with housekeeping to prepare guest rooms and handled customer inquiries. Managed reservations for both the inn and restaurant, and processed gift certificates.
Central Connecticut State University
Mar 2017 - May 2017 (2 months)
Greeted students and provided essential information to promote academic and social success. Assisted with event coordination and distributed informational materials.
Degrees, certifications, and relevant coursework
BA Sociology, Sociology
Activities and societies: Received the CCSU Cares Legacy Award for graduating and building upon CARES Scholars from the founding year. Obtained Mental Health First Aid USA certification, trained to provide initial help for individuals experiencing mental health and substance use disorders. Worked at the LGBT Office, assisting students and promoting academic and social success.
Currently pursuing a BA in Sociology with minors in Psychological Science and Social Justice. Also working towards a Drug Alcohol Recovery Counselor certificate.
Software and tools used professionally
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