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cyril onochieCO
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cyril onochie

@cyrilonochie

Results-driven Operations Supervisor with a passion for continuous improvement.

Nigeria
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What I'm looking for

I am looking for a role that fosters leadership and continuous improvement, where I can leverage my skills in operations and customer support.

I am an Operations Supervisor with a strong foundation in customer and technical support. My journey has been marked by a commitment to streamlining processes and enhancing team productivity. I have a proven track record of implementing data-driven solutions that improve efficiency and customer satisfaction.

Currently, I lead a team of 30 at Remote Edge Africa, where I have successfully optimized operational workflows and improved customer satisfaction. My efforts in transitioning the company’s scheduling system saved approximately $19,000 annually, and I have spearheaded process improvements that significantly decreased response and resolution times. My dedication to leadership and problem-solving has been recognized through rapid promotions and a consistent focus on continuous improvement.

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