Open to opportunities

Crystal Arroyo

@crystalarroyo

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Dedicated team member with strong customer service skills.

United States

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

Hello! I'm Crystal Arroyo, a dedicated and flexible team member with extensive experience in customer service and food handling. My journey in the service industry has equipped me with the skills to manage cash transactions, maintain cleanliness, and ensure customer satisfaction. I thrive in fast-paced environments and am always ready to tackle new challenges.

Throughout my career, I've held various positions, including Shift Manager at McDonald's, where I was responsible for staff management, inventory control, and training new employees. My experience as a Team Member at KFC and a Cashier at 7-Eleven has further honed my ability to communicate effectively with customers and work collaboratively with my team. I take pride in my ability to adapt quickly and learn new tasks efficiently.

As a bilingual professional fluent in Spanish, I can connect with a diverse range of customers, enhancing their experience. I am eager to bring my strong work ethic and customer-focused approach to a new role where I can continue to grow and contribute positively to the team.

Experience

Work history, roles, and key accomplishments

Team Member

KFC

Nov 2022 - May 2024 (1 year 6 months)

Managed customer payments and maintained cleanliness standards. Prepared food for upcoming shifts and efficiently handled order taking and packing.

Food Preparation Customer Service Order Management

Overnight Stocker/Sales Associate

Circle K Mobile

Mar 2023 - Jul 2023 (4 months)

Performed nightly stocking of inventory and managed cash transactions, including lottery tickets and deposits. Ensured store cleanliness, organized freezers, and checked for expired products.

Inventory Management Stocking Product Rotation

Delivery Driver

UberEATS

May 2021 - Aug 2022 (1 year 3 months)

Accepted and confirmed delivery orders, ensuring accuracy of food and customer information. Utilized GPS to efficiently transport and deliver orders to customer locations.

order fulfillment GPS Customer Service Delivery Management Time Management

Cashier

7-Eleven

Feb 2022 - May 2022 (3 months)

Managed inventory, restocked, and reorganized coolers and freezers. Handled cash register operations, including closing shifts and preparing for the next.

Inventory Management Cashiering Customer Service Stocking

Crew Member

Burger King

Jun 2020 - Nov 2020 (5 months)

Provided excellent customer service and resolved various customer situations. Maintained a clean kitchen and worked at a fast pace.

Customer Service Teamwork Food Service Conflict Resolution

Shift Manager

McDonald's

Mar 2019 - Jun 2020 (1 year 3 months)

Managed staff, created schedules, and handled inventory and ordering. Oversaw cash registers, refunds, and safe deposits, ensuring store cleanliness and safety.

Staff Supervision Inventory Management Training

Education

Degrees, certifications, and relevant coursework

Department of education

High school diploma, General Studies

2015 - 2017

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic or professional pursuits.