Courtney Spencer
@courtneyspencer
I lead social media, reputation, and content strategies that strengthen brand awareness and client relationships.
United StatesWhat I'm looking for
At CoStar Group, I manage social media services and client reputation processes for more than 2,000 apartment communities. I lead direct reports while helping clients mitigate negative publicity and build positive brand awareness.
I conduct online audits, monitor sentiment, and develop customized reputation management strategies aligned to client goals. I also introduce ideas that improve product efficiency and value.
Previously, I developed social media strategies for Brandinc PR clients, using engagement and SEO analytics to optimize content. I created brand-centered graphics in Canva and Gimp and advised clients on social media best practices.
My background also includes paid social campaigns, grassroots marketing, public relations, media outreach, event support, website updates, and cross-promotional partnerships through SevenVenues and The KBD Group.
Experience
Work history, roles, and key accomplishments
Manages direct reports and processes of client reputation in over 2000 apartment communities. Strategically manages and responds to online reviews to mitigate negative publicity and promote positive brand awareness.
Education
Degrees, certifications, and relevant coursework
George Mason University
Bachelor of Arts, Communications/Public Relations
Bachelor of Arts in Communications/Public Relations with a focus on Film and Media Studies, completed in 2017.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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