At ARUP LABORATORIES, I transcribed referral laboratory results into the Laboratory Information System and reviewed reports for accuracy before verification. I maintained a 97% accuracy rate while working in a high-volume laboratory environment.
I served as a liaison between technical departments and referral laboratories, helping resolve documentation and testing-related issues. I also prioritized referral-testing workloads to support timely processing while protecting patient and provider confidentiality under HIPAA requirements.
I was recognized as the most productive transcriptionist during 18 months of a 24-month period and handled approximately 20% more workload than the team average while maintaining quality. I also mentored newer coworkers and shared process-improvement recommendations with leadership.
