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Consuela Travis

@consuelatravis

Compassionate CNA and certified phlebotomist delivering patient-centered care with wound-care and clinic coordination.

United States
Message

What I'm looking for

I’m looking for a patient-centered role where I can combine bedside care with phlebotomy and wound-care coordination—handling documentation and insurance steps to keep treatments on time while supporting smooth workflows and a respectful patient experience.

I’m a Certified Nursing Assistant (CNA) and Certified Phlebotomist with experience in hospital settings, travel CNA assignments, and wound care support. I bring a strong bedside manner and a commitment to delivering high-quality, patient-centered care.

In my current role as Office Manager | A New You Mobile Wound Clinic, I oversee daily clinic operations, patient coordination, and administrative functions. I collect, post, and submit insurance claims with accuracy and timeliness, completing insurance verification, IVR review, pre-certification, and pre-authorization to help prevent treatment delays.

I also provide direct patient care across residential and hospital environments—assisting with activities of daily living, monitoring and recording vital signs, and supporting safe patient transport and discharge. I check and document blood sugar readings and perform phlebotomy and specimen collection using proper safety and patient care procedures.

Across settings, I support wound care assistance, EKG lead placement assistance, infection prevention and control, and thorough documentation/charting. I’m at my best when I can combine clinical knowledge with business oversight to maintain organized workflows, support case management, and ensure a positive patient experience.

Experience

Work history, roles, and key accomplishments

AC
Current

Office Manager

A New You Mobile Wound Clinic

Aug 2024 - Present (1 year 11 months)

Oversees daily operations of a mobile wound care clinic, including patient coordination and administrative workflows. Manages insurance verification, pre-certification/pre-authorization, claims submission, and patient tracking to support case management.

OI

CNA/Phlebotomy Support

Orthopedic Institute

Jul 2023 - Feb 2024 (7 months)

Supported patients in an orthopedic care environment with daily care needs and rehabilitation-related assistance. Performed phlebotomy and monitored blood glucose levels while assisting with safe mobility and care transitions.

Education

Degrees, certifications, and relevant coursework

GP

GA School of Phlebotomy

Phlebotomy

2025 -

Attended GA School of Phlebotomy in Sandy Springs, GA starting in March 2025.

Pearl River Community College logoPC

Pearl River Community College

2012 -

Attended Pearl River Community College in Hattiesburg, MS beginning in February 2012.

Tech stack

Software and tools used professionally

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