Constanza Cazenave
@constanzacazenave
Financial Operations & Billing specialist optimizing SAP FI billing, AR/AP, and automation.
What I'm looking for
I’m a bilingual Financial Operations & Billing Specialist with 8+ years of experience in billing, accounts receivable (AR), accounts payable (AP), payment processing, and financial controls in multinational renewable energy environments. I bring deep expertise in SAP FI and end-to-end process automation in high-volume operations.
At Statkraft Chile, I resolved payment chain bottlenecks, cutting processing time by 95% (from days to minutes) and reducing reliance on external consultants. I mapped critical market operations processes, improved reporting and response times by 50%, and led SAP integration with the invoice portal to automate processing of 500+ invoices daily—eliminating manual entry.
I also built and maintained Power BI dashboards for KPI reporting with 100% on-time accuracy across 12 consecutive months, and I drove measurable performance improvements such as decreasing non-conformities by 85% and resolution time by 60% in under 12 months. I replace brittle RPA approaches with stable integrations (SFTP/XML), own process accuracy through rigorous data mapping validation, and focus on sustainable, Lean-style operational improvements.
Experience
Work history, roles, and key accomplishments
Resolved payment-chain bottlenecks with stakeholders, reducing processing time by 95% and cutting payment processing from 2–3 days to 5 minutes. Automated invoicing by integrating SAP with the invoice portal and SFTP/XML solutions, processing 500+ invoices daily and eliminating manual entry.
Processed and validated invoices for renewable energy spot market transactions, ensuring 100% compliance with electricity market deadlines. Identified recurring billing discrepancies and improved workflows to reduce processing bottlenecks and earned a promotion to Back Office Analyst within the first year.
Accounts Receivable Analyst
Reliable Nueva Energía
Jun 2019 - Mar 2021 (1 year 9 months)
Managed AR and payment reconciliation across 20 renewable energy generation plants, improving accuracy by reducing manual errors by 85%. Produced weekly financial reports for clients and monitored collections under electricity market regulations while maintaining a strong resolution rate on discrepancies and documentation issues.
Customer Service Rep
Reliable Nueva Energía
Dec 2018 - Jun 2019 (6 months)
Served as the first point of contact for energy spot market client queries, resolving account discrepancies and payment status issues. Supported the AR team with documentation and reconciliation tasks during peak billing periods, and was promoted to Accounts Receivable Analyst within six months.
Financial Accounting Analyst
X-Elio Chile
Apr 2017 - Dec 2018 (1 year 8 months)
Led SAP Chile implementation for AP/AR processes, processing 500+ invoices monthly for renewable energy projects. Centralized invoice management for the electricity spot market and resolved 90% of vendor payment issues within one business day through timely reconciliation and account analysis.
Office Manager
X-Elio Chile
Jun 2016 - Apr 2017 (10 months)
Coordinated administrative operations across departments supporting finance with documentation, vendor coordination, and logistics. Identified gaps in administrative workflows and proposed improvements, leading to promotion to Financial Accounting Analyst in less than one year.
Managed distributor relationships, including purchase order processing, shipment coordination, credit note issuance, and pricing control. Handled complaints and non-conformities via defined escalation processes and ensured correct price allocation per active promotions for key accounts.
Education
Degrees, certifications, and relevant coursework
Pontificia Universidad Católica de Chile
Operations Management Diploma, Operations Management
2017 - 2018
Completed an Operations Management Diploma at Pontificia Universidad Católica de Chile from 2017 to 2018.
Universidad de Las Américas
Bachelor's Degree in Business Communications, Business Communications
1999 - 2003
Earned a Bachelor's Degree in Business Communications at Universidad de Las Américas from 1999 to 2003.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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