Connie Clement

Managed contact center, exhibitor, and speaker operations, ensuring smooth event delivery for up to 20,000 delegates. Handled data analysis, client liaison, transaction processing, and registration platform building. Provided comprehensive onsite registration support, accommodation assistance, and managed supply research and shipment.

Assisted in planning and onsite delivery for large national and international events ranging from 300 to 5,000 delegates, including major corporate kick-off meetings and cloud tours. Managed pharmaceutical events, corporate gatherings, roadshows, and charity galas, ensuring successful execution and financial adherence. Utilized Cvent, Microsoft, and Webex for project management and supported team

Managed facilities, organized photoshoots, and oversaw staff rotas and stock levels. Handled customer inquiries and complaints professionally, building positive client relationships. Proficiently used Microsoft Suite daily to ensure efficient administrative functions.

Managed budgeting, banking, and financial operations, independently handling business opening and closing procedures. Coordinated events for Fuller's Head Office, including wedding receptions and live music events, while overseeing staff performance and training. Ensured a safe work environment, met deadlines, and managed scheduling and supply ordering.

Created and edited contracts, developed proposals, and conducted research for funding applications. Organized and ran drama workshops for youth offenders and devised a five-part mini-series. Managed production paperwork, including call sheets and risk assessments, and assisted with shoot and set design.

Provided excellent customer service in a fast-paced environment, taking orders and serving food and beverages. Managed table turnover efficiently and maintained a clean dining area. Collaborated with kitchen staff to ensure timely and accurate order delivery.

Pursued a postgraduate MA in Events Management & Communications, accredited by CIM. Gained advanced knowledge and practical skills in planning, executing, and communicating various types of events.

Grade: 2:1

Activities and societies: Received the Chancellor Award in 2020.

Completed a Bachelor of Arts degree focusing on Film Studies and Production. Developed a comprehensive understanding of film theory, history, and practical production techniques.

Obtained a Business Diploma with a specialization in Executive Secretarial & PA Course. Acquired essential administrative, organizational, and professional assistant skills.