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@collinwilliams2
Dedicated healthcare professional passionate about patient care and teamwork.
I am a highly motivated healthcare professional with a strong passion for health and patient care. My solid educational background and practical experience have equipped me with the skills necessary to make a valuable contribution to any dynamic team. I have a proven track record of exceptional problem-solving, workflow management, and teamwork skills in fast-paced environments.
In my current role as Authorization Department Manager at Prisma Health, I successfully drove a 60% reduction in insurance denial rates through process improvements and effective coordination. My ability to collaborate with multidisciplinary teams ensures timely submission of documentation required for insurance approval, ultimately improving patient care. I am committed to enhancing patient experiences by efficiently coordinating authorizations for medical procedures and treatment plans.
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Work history, roles, and key accomplishments
Prisma Health
Sep 2024 - Present (1 year 2 months)
Observed numerous spinal patients with different neuro-related diagnoses, taking extensive notes to be quizzed on regarding Spinal and Neuro patients. Compiled multiple documents of newly learned relevant information. Learned medical terminology related to each case and diagnosis.
Prisma Apex Sports
Aug 2024 - Present (1 year 3 months)
Researched relevant topics regarding nutrition supplements and diet plans, assisting dietitians in conducting nutritional assessments for patients. Developed educational resources on various nutrition topics for distribution throughout the facility. Monitored patient progress regularly, assisting in adjusting meal plans for optimal health outcomes.
Prisma Health
Feb 2024 - Present (1 year 9 months)
Drove a 60% reduction in insurance denial rates across all clinics through process improvements and coordination. Collaborated with multidisciplinary teams to ensure timely submission of documentation required for insurance approval. Facilitated timely renewals of ongoing authorizations and bridged communication between healthcare providers and insurance companies.
Prisma Health
Nov 2023 - Present (2 years)
Enhanced patient satisfaction by providing efficient registration and scheduling services, streamlining front-desk operations to reduce wait times. Verified insurance coverage and obtained necessary authorizations to ensure accurate billing and reimbursement. Managed high call volumes professionally, handling sensitive situations with empathy, and educated patients on available resources.
Morris Cardiovascular and Risk Reduction Center
Feb 2023 - Present (2 years 9 months)
Observed numerous in-person and virtual doctor-patient checkups, taking extensive notes to document lessons and further solidify learning objectives. Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion. Studied topics using scientific methods to contribute to post-patient visits.
Virginia Commonwealth University
Aug 2022 - Present (3 years 3 months)
Conducted extensive research on Health Behavior Coaching, building an annotated bibliography and PowerPoint presentation for staff. Gained extensive knowledge in data entry, analysis, and reporting, leveraging Excel to create organized compilations of gathered information. Completed projects and submitted research proposals, utilizing scholarly databases for information.
Drew Wellness Center
Apr 2021 - Present (4 years 7 months)
Assisted in teaching fitness classes to all ages to improve flexibility, strength, and cardiovascular conditioning. Assisted in planning, implementing, and promoting fitness activities for the Parks and Recreation Department fitness program. Supervised activities, checked equipment, and ensured safety regulations were followed, also assisting with general clerical work.
VCU
Oct 2020 - Present (5 years 1 month)
Supervised sports club members and over 100 practices, games, and tournaments combined. Worked with teams to maintain a positive environment and prepared to handle injuries. Identified unsafe or unhealthful workplace conditions and enforced rules and regulations outlined in the company manual to create a safe environment for athletes.
Wellsprings Family Medicine
Jun 2020 - Present (5 years 5 months)
Supported and learned at every level of a Physician's office, taking extensive notes to document lessons and further solidify learning objectives. Observed doctor-patient visits to gain insight into medical practice.
Fairfax Hospital Orthopedic Surgery Center
Jun 2019 - Present (6 years 5 months)
Trailed an Orthopedic surgeon through multiple workdays, scrubbing in and closely observing multiple surgeries while receiving explanations on what was occurring. Sat in on professional meetings discussing new medicines that would possibly be introduced into the field. Sat in on multiple residency classes and observed how they were conducted.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Completed high school education, earning a High School Diploma.
Bachelor of Science, Health Science, Pre-Med
Pursued a Bachelor of Science in Health Science with a Pre-Med focus. Gained foundational knowledge relevant to medical fields and patient care.
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