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Colin Stefaania B

@colinstefaaniab

Finance and accounts graduate pursuing ACCA, with experience handling customer queries at Axis Bank and analyzing 98 survey responses using SPSS.

India

Message

At Axis Bank, I handled customer queries by email, verified customer and account details using internal CRM tools, and registered Case IDs to track resolutions and follow-ups.

During internships at Ashok Leyland, TVS Mobility, and Interfreight Services, I gained exposure to finance and accounts, including invoicing, accounts payable and receivable, GST, and sea freight operations.

For my project on ethical practices and consumer trust, I used SPSS to analyze 98 survey responses about corporate ethics, social media, and purchasing decisions. I’m a B.Com (Honours) graduate pursuing ACCA.

Experience

Work history, roles, and key accomplishments

Internship

TVS Mobility

Completed a 60-hour internship in Finance and Accounts, learning about accounts payable, accounts receivable, and purchase order creation.

Accounts Payable Accounts Receivable Purchase Order Finance

Non-Voice Officer

Axis Bank

Managed customer queries via email, verified customer details using internal CRM, and registered case IDs for tracking. Collaborated with internal teams to resolve issues efficiently.

Customer Service CRM Email Communication Case Management Problem Solving

Internship

Ashok Leyland

Completed a 30-hour internship in Finance and After-Market departments, learning about after-market functions and invoice creation for post-sales services.

Finance Aftermarket Operations Invoicing

Internship

Interfreight Services

Completed a 30-hour internship in Finance and Seafreight Operations, gaining knowledge of GST, revenue management, risk assessment, invoicing, and sea freight documentation.

GST Revenue Management Risk Assessment Invoicing Seafreight Operations