Cloe-Jaid Snowden
@cloe-jaidsnowden
I support online exams, lead retail teams, and create social media marketing content.
United KingdomWhat I'm looking for
I'm currently supporting learners as an Online Exam Invigilator at MME, remotely guiding them through strict exam setup requirements and maintaining exam conditions. I also help resolve technical issues and provide reader, prompter, and scribe support for learners with additional needs.
At B&Q, I led a team, recruited and trained salespeople, evaluated performance, scheduled shifts, and handled customer complaints. In TradePoint, I managed customer accounts, regular orders, inactive accounts, and professional customer recommendations.
Through my marketing apprenticeship at Business Women In Marketing, I created content, managed Instagram, reviewed campaign analytics, and contributed to branding and digital marketing campaigns. I'm looking to build my skills and create a career with progression opportunities.
Experience
Work history, roles, and key accomplishments
Online Exam Invigilator
MME
May 2024 - Present (2 years 4 months)
Remotely guide learners onto exams with strict setup regulations, maintain vigilance to ensure exam conditions, and provide support as a reader, prompter, or scribe for learners with additional needs.
Team Leader
B&Q
Jan 2022 - May 2024 (2 years 4 months)
Managed a team, recruited and trained new employees, evaluated sales performance, scheduled shifts, and handled customer complaints. Managed customer accounts in the TradePoint section, set up regular orders, and provided specialized recommendations.
Marketing Apprentice
Business Women In
May 2021 - Nov 2021 (6 months)
Acquired knowledge on branding, content creation, analytics, and marketing campaigns. Created content, managed the company's Instagram account, and assessed relevant analytics as part of a team.
Education
Degrees, certifications, and relevant coursework
Barton Peveril
Introductory Diploma, Sports and Exercise Science
Grade: Distinction*
Distinction* Introductory Diploma in Sports and Exercise Science.
Henry Cort Community College
GCSE, General Studies
Grade: A*-C (9-4)
Completed GCSEs with grades A*-C (9-4).
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Salary expectations
Skills
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