Chukwuma Uzor

I've delivered business analysis and digital process improvements across Amdari, ASK Medical Diagnostic Centre, and Paradise Estate. I turn stakeholder needs into functional specifications, user stories, acceptance criteria, and workable release plans.

At Amdari, I partnered with marketing, operations, and customer service teams on digital products and MS Office/365 collaboration solutions. My governance work increased customer data retention by 18% year over year, while cross-team collaboration helped achieve 95% adoption of updated software releases.

At ASK Medical Diagnostic Centre, I gathered requirements from clinical and administrative staff, mapped customer journeys, and addressed patient-flow bottlenecks. I reduced reporting time by 30% through centralized reporting and improved data accuracy by 25% to support compliance and audits.

Previously at Paradise Estate, I supported a document management system, created process maps and technical documentation, and delivered workflow training. I also built Power BI dashboards, reduced contractor onboarding time by 30%, and improved cross-department collaboration.