Christina Delany

I am a dedicated instructional designer with over 15 years of experience creating e-learning, web help systems, and technical documentation that improve user performance and reduce support demand.

I have authored multiple web help systems using tools such as Adobe RoboHelp, Captivate, and HTML in AWS environments, and I apply adult learning theory and ADDIE and Kirkpatrick methodologies to design effective training.

I have led cross-functional teams, collaborated directly with users, and managed online training using Teams and LMS platforms to deliver measurable results, including reduced help calls and increased user success through job aids and monthly training.

I bring strong interpersonal, critical thinking, and project management skills, and I seek roles where I can apply my instructional design expertise to create learner-centered solutions and drive organizational performance.