Christi Leeni Devathala

Designed and built the framework for Catering CRM activities within Salesforce. Developed Flows, Apex classes, and automated business processes. Provided technical assistance and troubleshooting for Salesforce applications.

Implemented Salesforce applications using Agile methodology. Developed custom objects, fields, and automated business logic through workflows and approval processes. Enhanced user experience with Lightning components.

Deployed Salesforce CRM tool, developed custom objects and workflows, and integrated Clariti with Salesforce. Provided technical support and training to enhance user adoption.

Managed Salesforce administration tasks including user setup, role configuration, and workflow rules. Developed custom objects and reports to meet business needs.

Designed and built the framework and infrastructure in support of the Catering CRM activities within the Salesforce.com platform, using an Agile approach. Worked on multiple projects, designed, developed and deployed Flows, Apex classes, Controller classes, extensions, Apex trigger, Flow triggers for various functional needs in the application.

Interacted with various business team members to gather the requirements and documented the requirements. Implemented the salesforce.com applications using Agile Scrum Methodology. Created Custom Objects and fields for transactional and contractual information.

Involved in deploying the CRM tool Salesforce.com to include business requirement development, dashboard development, report & list view development, process flows and documentation. Designed and deployed Custom objects, Components, validation rules, Approval Processes and Auto-Response Rules for automating business logic.

Worked as Salesforce admin support governing personal information setup, password reset, updating company profile, Network access setup. Configuring & creating user roles, public groups, security, roles & profiles, and workflow rules settings based on specific client needs.