Open to opportunities

Christabel Onovwede

@christabelonovwede

Message

I streamline administrative operations and deliver responsive customer support for remote teams.

Nigeria

Message

What I'm looking for

I'm looking for a remote administrative or customer support role where I can manage schedules, communication, records, and daily priorities while helping a team deliver efficient, reliable service.

I've managed daily operations at Favour Supermarket, coordinating staff, monitoring stock, maintaining sales records, and resolving customer concerns to keep the business running smoothly.

Previously, at Rutano Ventures Accessories, I supported customers with product selection, handled sales transactions, maintained accurate daily records, and built positive relationships that encouraged repeat patronage.

I'm trained through ALX Africa's Virtual Assistant Programme and bring practical skills in Google Workspace, email and calendar management, data entry, scheduling, document management, and remote administrative support.

Experience

Work history, roles, and key accomplishments

Manager

Favour Supermarket

Dec 2023 - Dec 2024 (1 year)

Supervised daily supermarket operations, coordinated staff activities, and handled customer inquiries and complaints. Monitored stock levels, maintained sales records, and ensured efficient operations.

Supervision Staff Coordination Customer Service Complaint Resolution Inventory Management Sales Records Operations Management

Sales Representative

Rutano Ventures Accessories

Jun 2020 - Nov 2023 (3 years 5 months)

Assisted customers in product selection, provided professional customer service, and handled sales transactions. Maintained accurate records, resolved complaints, and supported daily operations.

Customer Service Sales Product Knowledge Transaction Support Record keeping Complaint Resolution

Education

Degrees, certifications, and relevant coursework

Federal Polytechnic Orogun

National Diploma, Business Administration and Management

2024 -

Pursuing a National Diploma in Business Administration and Management, with coursework in business administration, management, customer service, communication, organizational processes, and business operations.