Chris Russell

With over 20 years of experience in systems development within the high-tech industry, I have honed my skills in delivering excellence through SDLC and Agile methodologies. My journey has been marked by a commitment to leveraging technology to drive productivity and innovation. As a team leader, I have successfully managed diverse teams, fostering collaboration and implementing emerging technologies to enhance operational efficiency.

In my recent role as Senior Manager at Disney/Hulu, I led critical tools and technology teams, significantly improving customer experience through automation and reporting solutions. My achievements include training teams in scripting and automation techniques, which transformed how agents resolve customer issues. I am passionate about creating impactful solutions that streamline processes and enhance user experiences, and I thrive in environments that challenge me to innovate.

Throughout my career, I have consistently focused on integrating advanced monitoring and alerting systems, such as Splunk, to ensure optimal platform health and performance. I am eager to bring my extensive experience in systems engineering and cloud computing to a forward-thinking organization that values innovation and excellence.