Chiyedza MapongaCM
Open to opportunities

Chiyedza Maponga

@chiyedzamaponga

Seasoned Office Administrator with a focus on organizational efficiency.

Zimbabwe

What I'm looking for

I am looking for a role that values collaboration and offers opportunities for professional growth.

As a seasoned Office Administrator with three years of extensive experience, I have honed my skills in overseeing office operations and procedures. My proactive approach has led to significant improvements in organizational efficiency, enabling effective communication across teams. I am committed to optimizing administrative processes and enhancing team success.

In my previous roles, I successfully established effective office procedures that resulted in a 20% decrease in administrative costs and a 40% reduction in overspending through a comprehensive budget tracking system. My dedication to customer service has enhanced satisfaction by 60%, and I have streamlined recruitment processes, reducing the time to hire by 30%. I believe that my strong interpersonal skills and collaborative mindset make me a valuable asset to any dynamic workplace.

Experience

Work history, roles, and key accomplishments

JW
Current

Office Administrator

John Wheeler

Oct 2022 - Mar 2025 (2 years 5 months)

Established and maintained effective office procedures, leading to a significant decrease in administrative costs. Designed budget tracking systems and customer service protocols, optimizing recruitment processes and enhancing overall performance.

Education

Degrees, certifications, and relevant coursework

Midlands State University logoMU

Midlands State University

Bachelor of Governance and Public Management, Governance and Public Management

2019 - 2023

Activities and societies: Core modules include: Urban and Regional Development, Project Planning and Management, Comparative Governance, Traditional Leadership, Legislation, Public Relations.

Obtained a degree in Governance and Public Administration with a specialization in Organizational Management, during which I cultivated essential skills in business operations and administration.

GS

George Stark High School

Advanced Level, Advanced Studies

2017 - 2018

Completed Advanced Level education with a focus on Literature in English, Sociology, and Geography, preparing for higher education.

GS

George Stark High School

Ordinary Level, General Studies

2013 - 2016

Completed Ordinary Level education with a focus on various subjects, demonstrating foundational knowledge and skills.

Tech stack

Software and tools used professionally

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