Chiwunma Njoku

I am an Administrative Virtual Assistant and Data Entry Specialist with over 3 years of experience providing remote administrative support, data entry services, and back-office operations for small and medium-sized businesses. I specialize in calendar management, email management, data entry and data validation, CRM management, database maintenance, document control, and spreadsheet management with Excel and Google Sheets.

In my current role, I manage and resolve customer account inquiries, verify and process customer invoices and payment documentation, and reconcile customer account balances across multiple depot locations using SAP Financial Modules and reporting tools. I also process petty cash transactions and support sales operations by creating and validating sales credit memos, reviewing sales summaries, and preparing performance reports—always focused on improving data integrity and reducing administrative workload.