Chitra Mehta
@chitramehta1
I deliver end-to-end business analysis for banking governance, onboarding, risk, and regulatory transformation.
IndiaWhat I'm looking for
At HSBC, I lead requirements for product governance workflows, including New Product Approval, Post Implementation Review, product enhancements, and reviews. I translate complex governance needs into user stories, functional specifications, process flows, test scenarios, and UAT support.
I've delivered Digital OPA integration for CDD policies and analyzed global blueprint journeys across RDD, CDD, and EDD, collaborating with teams across ASP, EMEA, MENAT, and CE. My work helps enable faster template changes, customer-centric onboarding, regulatory alignment, and high-quality delivery.
Across Accenture, Tata Consultancy Services, and HCL, I've led credit-risk transformation, product ownership, stakeholder workshops, process mapping, dashboard analysis, production support, and team training. I'm recognized for successful CDD initiatives and stakeholder management at HSBC.
Experience
Work history, roles, and key accomplishments
Leading requirements gathering and analysis for end-to-end product governance workflows including New Product Approval, Post Implementation Review, Product Enhancements, and Reviews. Translated complex business and governance requirements into user stories, functional specifications, and process flows.
Developed Digital OPA integration, enhancing business rule authoring linked to CDD policies and enabling faster deployment of template changes for improved customer-centric onboarding and ongoing monitoring of HSBC customers. Collaborated with stakeholders from ASP, EMEA, MENAT, and CE to analyze country-specific integration and enhancement demands.
Collaborated with product owner to streamline requirements, creating mock-up packs that clarified project scope. Analyzed requirements to develop tableau dashboards for credit risk models, enhancing data visualization for PD, EAD, DOD.
Engaged stakeholders to gather and prioritize requirements, resulting in a well-structured backlog for development. Facilitated Sprint Planning sessions to streamline task organization and prioritization within Scrum Teams.
Collaborated with project sponsors, stakeholders, and subject matter experts to document business requirements (BRDs) and analyze processes and data for informed decision-making. Conducted risk data analyses to align finance with risk, ensuring data consistency across finance and risk systems.
Troubleshot complex production issues and resolved alerts by following established resolution procedures for Composer and SFL applications. Acknowledged and analyzed incidents and requests from end users for Composer, Super for Life, and UMS applications, providing solutions or escalating to IT teams within defined SLA.
Education
Degrees, certifications, and relevant coursework
Amity University
Bachelor of Technology, Technology
Completed Bachelor of Technology degree from Amity University in India.
CBSE
Senior Secondary, General Studies
Completed Senior Secondary education from CBSE, India.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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