chiqui ferrer
@chiquiferrer
Digital Media Technology student with e‑commerce and world‑class hospitality experience.
What I'm looking for
I am a Digital Media Technology student with hands‑on experience in e‑commerce operations and guest‑facing hospitality roles. I combine technical familiarity with Shopify and POS systems with a service mindset developed through high‑volume retail and Disney training.
During the Disney College Program I delivered five‑star service in a Deluxe Resort environment, managed guest recovery situations, and coordinated food flow and point‑of‑sale operations under pressure. I also owned and operated a Shopify store where I handled product sourcing, UI/UX and sales analytics.
I bring strong customer excellence skills—conflict resolution, empathy, and adaptability—refined at Publix and through volunteer work providing 100 service hours at an assisted living facility. I am bilingual in Spanish and English, comfortable in fast workflows, and practice disciplined time management.
I am seeking a part‑time role that supports my academic progress while allowing me to contribute digital operations, customer service expertise, and a commitment to professional excellence to a forward‑thinking team.
Experience
Work history, roles, and key accomplishments
Food & Beverage Guest Service
Walt Disney World
Jan 2025 - Dec 2025 (11 months)
Delivered world-class hospitality to thousands of international guests daily, managed guest recovery to resolve complex concerns on the spot, and coordinated POS and food flow in a high-volume deluxe resort.
Provided efficient, friendly service in a high-volume retail setting supporting checkout for 150+ customers daily and maintained front-end organization to optimize store workflow.
Shopify Store Owner
Independent
Mar 2024 - May 2024 (2 months)
Launched and managed an end-to-end Shopify storefront, handling product sourcing, UI/UX design, and basic digital marketing to monitor sales analytics and drive brand awareness.
Community Service Volunteer
Prestige Manor
Jan 2024 - May 2024 (4 months)
Completed 100 hours providing companionship and support to elderly residents, assisting staff with daily activities and demonstrating empathy, patience, and reliability.
Education
Degrees, certifications, and relevant coursework
College of Central Florida
Associate in Science, Digital Media Technology
Pursuing an Associate in Science in Digital Media Technology, balancing a rigorous technical curriculum with professional development.
Availability
Location
Authorized to work in
Job categories
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