chiqui ferrer

I am a Digital Media Technology student with hands‑on experience in e‑commerce operations and guest‑facing hospitality roles. I combine technical familiarity with Shopify and POS systems with a service mindset developed through high‑volume retail and Disney training.

During the Disney College Program I delivered five‑star service in a Deluxe Resort environment, managed guest recovery situations, and coordinated food flow and point‑of‑sale operations under pressure. I also owned and operated a Shopify store where I handled product sourcing, UI/UX and sales analytics.

I bring strong customer excellence skills—conflict resolution, empathy, and adaptability—refined at Publix and through volunteer work providing 100 service hours at an assisted living facility. I am bilingual in Spanish and English, comfortable in fast workflows, and practice disciplined time management.

I am seeking a part‑time role that supports my academic progress while allowing me to contribute digital operations, customer service expertise, and a commitment to professional excellence to a forward‑thinking team.