chinwe Ihejirika

Lead remediation for 25+ business processes across Canadian business units, supporting compliance with OSFI E-21 and enterprise business continuity standards. Coordinate process owners, operational leaders, risk partners and remediation leads to validate control requirements and maintain accountability.

Developed and maintained a GRC and resilience program aligned with NIST 800-171, ISO 27001 and SOC 2 across data, AI and cloud environments. Performed risk and control assessments and led vendor risk reviews.

Owned enterprise business continuity and disaster recovery planning, refreshing BIAs, recovery plans, RTOs, RPOs and risk mitigation strategies. Led development of third-party risk management policy and coordinated annual continuity testing.

Led business impact analyses, risk assessments, mitigation planning and continuity plan development for a technology organization in a regulated environment. Created vendor risk assessment methodology and coordinated annual testing.

Identified operational and technology risks, partnered with IT to remediate control gaps, and obtained stakeholder agreement on safeguards. Planned and coordinated bank-wide failover testing and continuity exercises.

Developed disaster recovery, data-sensitivity, records management and backup procedures and coordinated quarterly data-centre failover testing across 300+ branches. Served as secretary to the Business Continuity and Disaster Recovery Committee.

Led requirements, process mapping and control-improvement initiatives across digital banking and credit workflows, reducing loan-disbursement turnaround time from 48 hours to 2 hours. Facilitated cross-functional discovery and JAD workshops.

Postgraduate Certificate in Human Resource Management from York University, Toronto, completed in 2022.

Master of Business Administration from the University of Exeter, completed in 2012.

Bachelor of Arts in English from the University of Jos, completed in 2002.