I'm looking for opportunities in remote work where I can grow professionally, make a tangible impact, and support organizations in achieving their objectives. I’m eager to contribute to organizations that value accuracy, efficiency, and client satisfaction, and a role role where I can make a meaningful contribution to healthcare operations and patient experience.

Faith Olabinjo
@faitholabinjo
Here is your liaison officer, billing officer, health record officer, and patient relation officer.
What I'm looking for
I’m a healthcare professional with experience in medical record, provider relations, patient support, and healthcare administration. Skilled in coordinating with healthcare providers, supporting patients and enrollees, maintaining accurate records, and delivering excellent customer service. I’m currently seeking a remote opportunity where I can apply my healthcare experience while continuing to grow in medical administration.
Experience
Work history, roles, and key accomplishments
Worked as Liaison officer at Venus Medicare.
Liaise with healthcare providers and health maintenance organization stakeholder to support efficient service delivery and resolve enrollee- related issues.
Maintain accurate records and follow up on provider and enrollee issues to ensure smooth healthcare operation.
Verify enrollee eligibility and medical necessity.
Enrollee Support Officer
National Health Insurance Autority
Jun 2024 - Jun 2025 (1 year)
Assisted patients with NHIA enrollment and verification.
Provided customer support, answered inquiries, and resolved issues.
Ensured patients’ records were properly updated for insurance claims.
Managed administrative duties, scheduled appointments, and maintained accurate records.
maintained confidentiality of patient information and supported healthcare staff with medical records and data management .
Registration and documentation of patient health record and ensure timely retrieval.
Education
Degrees, certifications, and relevant coursework
Coursera
Certified Professional Biller (CPB)
Sep 2025
Coursera
Customer Service Representative Certification (CSRC)
Sep 2024 · Expires Aug 2032
University of Benin teaching hospital
Higher National Diploma, Health Information/Medical Records Administration/Administrator
2021 - 2023
Grade: 3.0
Activities and societies: best clinical student
Health information management principle, including the collection, organization, storage, and protection of patient's health records.
Medical terminology, anatomy, physiology, disease processes and healthcare documentation standard.
health data coding ( international classification of disease) , electronic health record management , and quality assurance
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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