@chimataraapugo
Healthcare Virtual Assistant at Federal Medical Center, Umuahia, supporting patient scheduling and medical records.
NigeriaAt Federal Medical Center, Umuahia, I manage administrative operations, coordinate patient appointments, and maintain medical and administrative documentation.
I also support health insurance processing and patient inquiries, and supervise office workflows. Now providing remote support as a Healthcare Virtual Assistant, I assist healthcare teams with administrative workflows, CRM systems, calendar management, and digital communication.
Work history, roles, and key accomplishments
Federal Medical Center
Jan 2017 - Present (9 years 9 months)
Manage administrative operations within a federal healthcare facility, coordinate patient appointments, and maintain scheduling systems. Maintain accurate medical and administrative documentation and support health insurance processing and patient inquiries.
FinBank Plc
Jan 2009 - Dec 2009 (11 months)
Assisted with client engagement and documentation, and supported internal reporting and administrative tasks.
Degrees, certifications, and relevant coursework
Bachelor of Science, Estate Management
Bachelor of Science in Estate Management from Abia State University, completed in 2017.
Software and tools used professionally
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