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Chiamaka Anurugwo

@chiamakaanurugwo

Technical operations and data services professional who structured client requirements into digital forms, databases, and spreadsheets.

Nigeria

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What I'm looking for

I’m seeking a dedicated, high-impact remote role supporting scaling international founders.

As Technical Operations & Data Services Lead at Cyber Café, I managed data pipelines and turned scattered customer requirements into structured digital forms, databases, and spreadsheet models.

I handled document generation, cloud backups, data entry, online research, and digital verification for executive and institutional clients. I also troubleshot software, cloud-printing, and internet connectivity issues while preserving data integrity and security.

Earlier, as a Client Relations & Inventory Specialist at Retail Supermarket, I handled customer inquiries and transactional reconciliations, and coordinated inventory records and replenishment. I’m currently pursuing a B.Sc. in Banking and Finance at University of Nigeria, Enugu Campus (UNEC).

Experience

Work history, roles, and key accomplishments

Technical Operations & Data Services Lead

Cyber Café

Aug 2022 - Jun 2026 (3 years 10 months)

Optimized local operational workflows to orchestrate high-precision document generation, cloud backups, and high-volume data-entry initiatives for executive and institutional clients. Managed complex data pipelines and served as a primary technical troubleshooter for client software issues.

Data Entry Document Management Cloud Backup Data Pipelines Troubleshooting Microsoft Office Spreadsheets Digital Verification

Client Relations & Inventory Specialist

Retail Supermarket

Sep 2020 - Jul 2022 (1 year 10 months)

Owned daily customer-facing inquiries and complex transactional reconciliations within a dynamic, high-volume retail environment. Analyzed stock variations and led systematic record-keeping to coordinate end-to-end inventory management and replenishment operations.

Customer Service Inventory Management Record keeping Conflict Resolution Transaction Reconciliation