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@chenitaamey
Detail-oriented professional with experience in education and database management.
I am a dedicated and organized professional with a strong background in education and database management. My experience as a Substitute Teacher at DC Public Schools has honed my ability to manage diverse classrooms while adhering to the District of Columbia Federal Mandate Core Curriculum. I pride myself on building positive relationships with students, parents, and faculty, ensuring a supportive learning environment.
In addition to my teaching experience, I have worked as a Database Analyst for various organizations, including the American Cancer Network and QSU Publishing Company. My role involved maintaining databases, managing donor networks, and providing technical support, which has equipped me with strong analytical and problem-solving skills. I am committed to delivering high-quality results and thrive in fast-paced environments where I can contribute to team success.
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Work history, roles, and key accomplishments
DC Public Schools
Jan 2005 - Present (20 years 10 months)
Conducted organized classes, instructing students according to District of Columbia Federal Mandate Core Curriculum, and implementing teacher’s lesson plan(s) for a variety of subjects. Developed and maintained working relationships with students, parents, teachers, and principals.
American Cancer Network-VDART
Nov 2016 - Dec 2016 (1 month)
Helped managers serve customers and solicited feedback from them by mailing feedback forms. Entered and maintained data into a database of donors to manage a donor network.
Department of Veteran Affairs
Dec 2011 - Feb 2013 (1 year 2 months)
Addressed 30-50 customer calls and emails per day with a 90% solution rate during first contact. Provided technical support to end users who had difficulty uploading information to the database.
QSU Publishing Company
Jun 2004 - Jun 2007 (3 years)
Assisted managers in travel and maintaining their itineraries and schedules. Increased company productivity by 90% by suggesting to CEO that he use his own printers. Built relationships with, and received data from, both domestic and international customers.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Graduated with a high school diploma, ranking 5th in the graduating class and within the 2nd percentile.
Bachelor of Science, Computer Science
Pursued a Bachelor of Science degree in Computer Science.
Software and tools used professionally
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