Chase User
@chaseuser
Skilled production assembler with extensive customer service experience.
What I'm looking for
My name is William Bray, and I am a dedicated production assembler with a strong background in customer service and technical skills. Over the past several years, I have honed my expertise in assembly, CNC engraving, and custom framing, working with various materials including metals, glass, and ceramics. My experience at Benchmark Trophies has allowed me to manage in-house order statuses effectively while utilizing tools like Asana to ensure timely completion of projects.
Prior to my role at Benchmark Trophies, I worked as a Custom Framing Associate at Athens Art and Frame, where I assisted customers in designing unique framing options and educated them on the importance of quality framing components. My technical skills extend to maintaining company websites and managing inventory, ensuring that customer needs are met promptly. I pride myself on my ability to communicate effectively with clients and provide exceptional service, which has been a cornerstone of my career.
Experience
Work history, roles, and key accomplishments
Production Assembler
Benchmark Trophies
Jun 2022 - Jul 2025 (3 years 1 month)
Assembled a variety of trophies and awards, utilizing hot press sublimation for metals, glass, and ceramics. Managed order status using Asana and a custom web host, and operated CNC diamond and laser engraving machines for diverse projects.
Custom Framing Associate
Athens Art and Frame
Feb 2016 - Jun 2022 (6 years 4 months)
Assisted customers in designing mat and frame options for artwork, educating them on framing merits and component importance. Assembled framing projects using CNC equipment for custom mats and embossing equipment for gold leaf accents. Maintained the company website using DAKIS web host and Zen-Cart, managed inventory, and ensured timely online order fulfillment.
Framing Associate
Michaels
Jan 2011 - Feb 2016 (5 years 1 month)
Assisted customers with designing mat and frame options for artwork, educating them on framing merits and component importance. Assembled framing projects using manual cutting equipment for custom mats. Managed inventory for floor merchandise, ensured timely online order fulfillment, and provided customer service and support for online sales.
Education
Degrees, certifications, and relevant coursework
Lanier Technical College
Technical Certificate of Credit, Architectural and Mechanical Drafting
2010 - 2013
Grade: Gold
Studied Architectural and Mechanical Drafting, gaining foundational knowledge in design principles and technical drawing. Developed skills in AutoCAD and other drafting software relevant to the field.
Availability
Location
Authorized to work in
Job categories
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