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Charmanne Patriana

@charmannepatriana

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Experienced Account Manager with a strong sales background in construction.

Philippines

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What I'm looking for

I am seeking a role that allows me to leverage my sales expertise in a dynamic environment, focusing on client relationships and strategic growth opportunities.

I am a dedicated sales professional with over nine years of experience in the sales industry, specializing in account management and business development. My journey began as a Sales Apprentice at Hilti (Philippines) Inc., where I gained comprehensive exposure to various sales channels. I quickly advanced to the role of Account Manager, where I successfully managed key accounts and developed strong relationships with top contractors and construction firms in Mega Manila and Davao City.

Throughout my career, I have consistently exceeded sales targets by leveraging my consultative selling skills and understanding of customer needs. I have a proven track record of generating significant sales volume, acquiring new clients, and implementing effective account development plans. My expertise in using CRM tools like Salesforce has enabled me to streamline sales processes and enhance productivity, ensuring that I deliver tailored solutions to meet the unique requirements of my clients.

Experience

Work history, roles, and key accomplishments

Account Manager

Hilti (Philippines) Inc.

Dec 2015 - Jun 2024 (8 years 6 months)

Developed and acquired new accounts across Mindanao, Mega Manila, and Davao City, managing key contractors and construction firms. Utilized consultative and direct selling approaches, offering product and service solutions while leveraging Salesforce.com and CRM for sales productivity and lead conversion.

Account Management Relationship Management Salesforce CRM Software Business Development Negotiation Sales Process Product Marketing Client Management

Sales Apprentice

Hilti (Philippines) Inc.

Jul 2015 - Dec 2015 (5 months)

Gained comprehensive sales experience by rotating through customer service, physical store, and direct selling channels. Underwent intensive training, including classroom seminars and field rides, to master sales orchestration and customer engagement. Successfully reactivated passive customers and achieved sales quotas as a Customer Service Representative.

Customer Service Sales Process Communication Skills Sales Training Customer Engagement

Education

Degrees, certifications, and relevant coursework

Xavier University - Ateneo de Cagayan

Bachelor of Agribusiness, Agribusiness

Graduated in 2015 with a Bachelor of Agribusiness degree. The program provided a comprehensive understanding of business principles applied to the agricultural sector.