I am a professional social media manager with a strong background in analyzing engagement data, identifying trends, and planning digital campaigns. With my expertise, I have helped companies grow and reach their target audience effectively. I have excellent communication and leadership skills, which have allowed me to interact with customers and prospects, resolve emerging problems, and provide exceptional product/services. I am highly skilled in monitoring hashtags and trends, conceptualizing creative content, and utilizing algorithms and search engine optimization to maximize social media reach.
Throughout my career, I have worked as a customer representative at SM Mart Incorp., where I successfully resolved customer issues and generated sales through effective communication and building rapport. Additionally, I have experience managing a dating site at YNC Media, where I utilized my social media skills to attract and engage users, resulting in increased site activity and revenue.