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Responsible for checking daily transactions performed by agents, performing Mobile Money reversals, and providing troubleshooting solutions to clients.

Gathered and analyzed client data to solve specific problems, generated graphical reports on client progress, and performed media duties during events.

Configured and installed routers (Mikrotik and Ubiquity), developed network engineering solutions with clients, and monitored network capacity and performance.

Co-implemented management and maintenance of LAN and WAN connections, troubleshooting and optimizing network performance, and performing basic repairs on computing devices.

Worked with IT experts and business-oriented people to tackle day-to-day IT challenges, signed up interested clients onto the ZAK platform, and recruited IT professionals.

Performed basic networking configurations for modem and ADSL services and conducted troubleshooting for customers with service challenges.

Checked daily routines of signed up drivers and users through GPS tracking software and performed daily Excel computations on routine data to provide reports.

Activities and societies: Networking, Computer Vision and Robotics, Software Engineering.

Pursued a BSc in Computer Engineering, including an undergraduate thesis on a Human Facial Recognition Based Student Attendance System.

Completed General Science studies at Bishop Herman College.