Charles Miranda
@charlesmiranda
Entry-level IT Support specialist focused on troubleshooting, data accuracy, and AI-assisted workflows.
What I'm looking for
I’m a BS Information Technology graduate with hands-on experience in IT support, data management, and AI-assisted workflows. I focus on maintaining organized digital systems, troubleshooting basic technical issues, and ensuring data accuracy.
In my recent digital operations work, I maintained and organized digital file systems to keep data consistent across platforms. I used AI-powered tools like Claude, ChatGPT, and Perplexity to streamline content production, and I ran quality checks to ensure deliverables met technical requirements.
I also strengthened day-to-day system performance through IT internship experience at Tooth Solutions Dental Health Station, where I digitized and organized patient records. I migrated paper-based data into a structured digital system, performed system reformatting and basic optimization, and resolved basic hardware and software issues.
I adapt quickly to new tools and processes, especially in AI-integrated workflows. I’m seeking an entry-level IT role where I can apply my technical skills and grow within a corporate environment.
Experience
Work history, roles, and key accomplishments
Digital Operations Staff
Doc A & Mommy P
Nov 2025 - Apr 2026 (5 months)
Maintained and organized digital file systems to ensure efficient access and data consistency across platforms. Used AI-powered tools to support content workflows, checked deliverable quality for accuracy/compliance, and ensured file compatibility across TikTok, YouTube, and Facebook.
IT Intern (On-the-Job Training)
Tooth Solutions Dental Health Station
Digitized and organized patient records to improve data retrieval efficiency and reduce reliance on physical files. Performed system reformatting and basic optimization, migrated data to a structured digital system, and troubleshot basic hardware/software issues to maintain system functionality.
IT Intern (OJT)
Tooth Solutions Dental Health Station
Digitized and organized patient records by migrating data from paper to a structured digital system while ensuring data accuracy and integrity. Troubleshot basic hardware and software issues and supported system reformatting and optimization.
Education
Degrees, certifications, and relevant coursework
STI College Ortigas-Cainta
Bachelor of Science in Information Technology, Information Technology
Completed a Bachelor of Science in Information Technology at STI College Ortigas-Cainta on July 17, 2025.
BBSI Christian Academy
Senior High School, Senior High School
2019 - 2021
Attended senior high school at BBSI Christian Academy from 2019 to 2021.
Availability
Location
Authorized to work in
Job categories
Skills
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