Looking for a job

chandan sharma

@chandansharma4

Message

Lead POS Test & Support Analyst at Woolworths Holdings Limited, supporting 5,300+ tills across 450+ stores.

India

Message

At Woolworths Holdings Limited, I support POS production operations and deployments for Flooid across 450+ stores and 5,300+ tills. I handle store go-lives, release verification, and loyalty service checks.

I’ve also developed performance test strategies simulating more than 2 million transactions, and automated POS regression and checkout flows. My work spans retail systems, performance testing, and production support.

Experience

Work history, roles, and key accomplishments

Current

Lead POS Test & Support Analyst / Deployment Lead

Current

Woolworths Holdings Limited

Dec 2021 - Present (4 years 9 months)

Spearheaded 16x7 POS production support and release management across 450+ stores and 5,300+ tills running Flooid retail software. Led night-time go-live deployments and post-rollout sanity suites to ensure 100% store operational readiness.

POS Flooid PCMS IBM DB2 MongoDB UNIX Shell Scripting Release Management Production Support Loyalty Programs

POS Automation Test Engineer

Woolworths Holdings Limited

Apr 2023 - Dec 2023 (8 months)

Engineered automated regression suites for Flooid Point of Sale systems using Selenium WebDriver and Sikuli for complex graphical till interactions. Automated core cashier and customer checkout journeys, barcode scanning, discount calculations, and payment validations.

Selenium Webdriver Sikuli Testing Automation Regression Testing POS Flooid Bar Code Scanning Payment Verification

Senior Performance Test Engineer (POS & Loyalty Ecosystem)

Woolworths Holdings Limited

May 2020 - Dec 2020 (7 months)

Architected and executed end-to-end performance test strategies simulating peak retail demand of 2+ million transactions across 450+ stores and 5,000+ tills. Automated core POS retail and loyalty flows using LoadRunner and conducted stress, spike, soak, and failover testing.

LoadRunner JMeter Performance Testing Spike Testing Soak Testing Failover Tests IBM DB2 MongoDB POS Loyalty Salesforce Back Office Data Flow Management

E-Commerce Performance Engineer

Clicks Group

Aug 2019 - Dec 2019 (4 months)

Formulated performance test plans for South Africa's leading healthcare and beauty e-commerce platform. Developed JMeter scripts and orchestrated distributed cloud-load testing via BlazeMeter to simulate 10,000+ concurrent user journeys.

JMeter BlazeMeter Performance Testing Load Testing Ecommerce Web Servers KPI Monitoring

Performance & Automation Test Engineer

Marks & Spencer

Apr 2016 - Aug 2018 (2 years 4 months)

Developed LoadRunner performance scripts to benchmark enterprise Supply Chain & Warehouse Management Systems (JDA Dispatcher WMS) under high-volume distribution scenarios. Engineered a BDD automation framework using Selenium, Cucumber, GitHub, and Jenkins for the CSSM Stock Management Application.

LoadRunner Selenium Cucumber BDD Jenkins GitHub HPALM Quality Centers JDA Dispatcher WMS Performance Testing Automation

POS Test Analyst & Store Support Analyst

The Co-operative Group

Jan 2013 - Mar 2016 (3 years 2 months)

Executed functional, integration, and regression testing for EPOS systems and Store Back Office server upgrades across multiple release cycles. Managed store technical support tasks including till OS imaging, ELF wireless scanner configuration, missing transaction reconciliations, and server alert triage.

EPOS POS Back Office Functional Testing Integration Testing Regression Testing Technical Support Imaging Scanner Configuration

Education

Degrees, certifications, and relevant coursework

Academy of Technology

Bachelor of Technology, Instrumentation & Control Engineering

Grade: 75%

Bachelor of Technology in Instrumentation & Control Engineering from Academy of Technology, West Bengal University of Technology, with an aggregate of 75%.