At Faulkner Signature LLC, I guide clients through business registration and regulatory compliance, tracking filings through completion. I also prepare and review documents, including notarizations as a North Carolina Notary Public.
At Thrive SPC, I processed credentialing and I-9 verification for new nurse hires, verifying licenses and required documents while maintaining 100% compliance. I followed up on missing onboarding documents and maintained staff and patient records in KanTime EHR under HIPAA.
I coordinated documentation and evidence gathering for internal audits and compliance reviews at Thrive SPC. Training and coaching on procedures and communication reduced team escalations by 40%.
At United Parcel Service (UPS), I supported monthly control testing and internal audits, and researched and corrected record discrepancies, reducing billing errors by 25%. I maintained data across multiple systems and trained new hires and junior staff on procedures, systems, and compliance requirements.

