At KnowledgeWorks Innovative Linguistic Solutions Private Limited, I perform quality control and quality assurance for translated and localized documents, including linguistic validation and compliance checks.
I maintained an average of 99.5% quality accuracy while reviewing and validating 490,000+ words monthly across 23 languages and 30+ client projects, within specified TAT and SLA requirements.
I also managed QA and quality control for 200+ multilingual documents across 10+ languages, checking them against client style guides and quality standards.
When client escalations revealed recurring defects, I conducted root cause analysis and implemented corrective and preventive actions. I use Trados and Kascade to check quality, track defects, and maintain version control.
