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Chahat Jain

@chahatjain

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Results-driven analytics leader with 12 years of experience delivering data-driven strategies.

India

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What I'm looking for

I am looking for a role that allows me to leverage my analytics expertise to drive strategic initiatives and foster collaborative partnerships in a dynamic environment.

I am a business professional with over 11 years of leadership experience in analytics and strategy across various sectors including beverages, technology, media, retail, and financial services. My expertise lies in generating actionable insights and driving strategic initiatives that help businesses scale effectively. I have a proven track record of collaborating with cross-functional teams to enhance performance and profitability.

Currently, I serve as the AVP of Digital Engagement & Mortgage at Citi. My previous roles include leading e-commerce analytics at Lenovo and heading analytics for Diageo India, where I successfully implemented strategies that optimized pricing and improved market share. I thrive in dynamic environments and am passionate about leveraging data to drive business success.

Experience

Work history, roles, and key accomplishments

Current

AVP – Digital Engagement & Mortgage

Current

Citi

Jan 2023 - Present (2 years 6 months)

Developed digital strategy to increase sales of Citi Travel Portal by ~30MM and identified digital campaigns for new customers to increase profitability, engagement, and retention. Streamlined and redefined monthly book of work, enabling faster delivery and efficient resource utilization, which helped reduce delivery timelines by 15 days.

Digital Strategy Team Leadership Stakeholder Management Program Management SAS Power BI

APAC Lead for E-Commerce Analytics

Lenovo

Jun 2021 - Jan 2023 (1 year 7 months)

Strategized and streamlined project planning to drive and prioritize business agenda, facilitating focused execution, and faster turnaround on impact projects. Analyzed and improvised the fulfilment process by providing dynamic visibility into the supply linearity against demand.

Project Planning Business Analytics Supply Chain Analysis Market Intelligence Data Analysis Stakeholder Management Strategic Planning Power BI Mix Panel Mixpanel

Analytics Head, South

Diageo India

Mar 2019 - Present (6 years 4 months)

Headed analytics, pricing, and strategic insights for RPC South with a turnover of 3000Cr. Improved gross profit by 1Cr, through price optimization using volume and peer positioning analysis across new launches, renovation, and existing brands.

Analytics Pricing Strategy Power BI Sales Planning BTL Allocation Spend Elasticity Analysis Team Leadership Data Analysis

Senior Manager

Viacom18

Jun 2016 - Present (9 years 1 month)

Managed analytics work stream for the sales planning team. Helped sales team with data and insights for client pitches using various data sources such as MixPanel, Videoplaza and Google analytics.

Analytics Sales Planning Data Insights Mixpanel Videoplaza Google Analytics Competitor Analysis Target Setting

Consumer Insights Manager

Tookitaki

Sep 2015 - Present (9 years 10 months)

Headed the business team in India and managed clients by identifying themes and characters for soap operas to increase GRP. Helped a leading garment retailer in India identify brand image by mining important features from customers’ feedback text to drive NPS.

Business Management Client Management Consumer Insights NPS Market Research Data Analysis Strategic Planning Customer Feedback Analysis

Analyst

Fidelity Management & Research

Aug 2014 - Present (10 years 11 months)

Generated market-share reports and performed client-segmentation analysis and competitor analysis to support US partners and sales team. Assessed market asset boundaries of DC pension plans to help sales team provide focused service and platform offerings to clients.

Market Segmentation Competitor Analysis Data Analysis Sales Support Financial Services Campaign Analysis Client Relationship Management Reporting

Associate Manager

Mu Sigma Business Solutions Pvt. Ltd.

Feb 2011 - Present (14 years 5 months)

Managed one of the leading home improvement retailers in the US by designing & executing Descriptive and Inquisitive analyses. Led projects like identifying SKU cost out opportunities, impact of price changes on IMU%, Vendor management and Bid optimization for Cost Analytics subgroup.

Descriptive Analytics Inquisitive Analytics Customer Segmentation Vendor Management