Open to opportunities

Cassandra Kleinow

@cassandrakleinow

Message

I improve media operations, customer planning, budgets, and marketing content.

Germany

Message

What I'm looking for

I'm looking to contribute my project, operations, client service, and marketing experience in a role where I can improve processes, coordinate work effectively, and create measurable value for customers and teams.

At Los!Medien in Cologne, I manage projects and operations across media planning, client support, budgeting, calculations, invoicing, and quality management.

I build and improve business processes and workflows while supporting recruiting and administrative operations. My work connects organized delivery with practical client service.

Through roles at refinemate, Reisewerk, and ADAC Nordrhein, I've created content, planned editorial calendars, analyzed audiences, managed channels, prepared reports, and supported customer acquisition.

I'm trained as a tourism management professional with a B.A. in Tourism Management and experience in booking, travel consulting, project organization, and social media marketing.

Experience

Work history, roles, and key accomplishments

Current

Projekt & Operations Managerin

Current

Los!Medien

Jun 2025 - Present (1 year 3 months)

Berät und betreut Kund:innen in Medienplanung, Angebotserstellung, Budgetplanung, Kalkulation und Rechnungsmanagement. Optimiert Geschäftsprozesse, Qualitätsmanagement, Recruiting-Unterstützung und administrative Unternehmensprozesse.

Angebotserstellung Kalkulation Qualitätsmanagement Recruitment Administration

Education

Degrees, certifications, and relevant coursework

IU Internationale Hochschule

Bachelor of Arts, Tourism Management

2021 - 2024

Grade: 2.1

Pursued a Bachelor of Arts in Tourism Management with a focus on business administration, sustainability, and digital marketing. Graduated with a grade of 2.1.