Casey Dart - Senior DevOps Engineer - Intercom | Himalayas
Casey DartCD
Open to opportunities

Casey Dart

@caseydart

Senior DevOps Engineer with 10 years of cloud infrastructure experience.

United States

What I'm looking for

I am looking for a role that emphasizes innovation, collaboration, and opportunities for growth in cloud technologies.

I am a Senior DevOps Engineer with a decade of experience specializing in cloud infrastructure, Kubernetes orchestration, CI/CD automation, and observability. My passion lies in automation, scalability, security, and reliability, which has driven my success in leading cloud migrations and enhancing DevOps workflows across distributed teams.

At Intercom, I led the migration of integrations infrastructure to Terraform and Kubernetes, significantly enhancing scalability and reducing API request failures by 40%. My expertise in Infrastructure as Code (IaC) solutions has allowed me to develop and maintain consistent environments across staging and production, optimizing Kubernetes workloads and improving resource efficiency.

Previously, at Global Payments, I developed a PCI-DSS compliant AWS multi-account architecture, ensuring 99.99% uptime for financial transaction processing. My commitment to improving CI/CD workflows and implementing security best practices has consistently resulted in reduced operational overhead and enhanced incident response capabilities.

Experience

Work history, roles, and key accomplishments

IN
Current

Senior DevOps Engineer

Intercom

Jan 2022 - Present (3 years 5 months)

Led the migration of Intercom's integrations infrastructure to Terraform and Kubernetes, enhancing scalability and reducing API request failures by 40%. Lowered infrastructure costs by 30% through AWS Graviton migration and Karpenter-based autoscaling strategies, optimizing compute resource utilization.

GP

DevOps Engineer

Global Payments

Aug 2016 - Dec 2021 (5 years 4 months)

Developed PCI-DSS compliant AWS multi-account architecture, ensuring 99.99% uptime for financial transaction processing. Automated cloud provisioning using Terraform, reducing infrastructure deployment time by 60%.

Education

Degrees, certifications, and relevant coursework

University of Miami logoUM

University of Miami

Bachelor of Science, Science

2012 - 2016

Completed a Bachelor of Science degree. Studied core scientific principles and methodologies.

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